STEP 01 / 05
Create an account
Clicking Free Trial in the top-right corner, or Log in at the right end of the navigation bar, takes you to the same user dashboard. First time here? Use the registration entry on the dashboard — the form has just two fields: username and password. This service does not require an email address; a username and password are all you need, so there is no mailbox to prepare and no verification email to wait for. Submit the form and you go straight into the dashboard.
Your username becomes a long-term login credential, so use 8 to 20 characters mixing letters and numbers, and avoid non-Latin characters or spaces. For the password, use at least 12 characters with upper and lower case letters and digits, and never reuse a password from your email or another site. A subscription link is a credential on the same level as your account password: sharing it is the same as handing over your account. If it goes missing, the VPN Beginner Security Guide sets out what to do first.
After a successful submission you are taken straight to the dashboard overview, with your account name and plan status at the top. An empty plan status is normal at this point — registering only creates the account, and choosing a plan comes next. If the registration page says the username is taken, just try another one; usernames do not have to look like email addresses.
If you forget your password, the login page has arecovery entry that also works without an email address — just follow the on-page prompts. It is worth saving your username in a password manager at this stage, since you will often need it later when troubleshooting in the client.
STEP 02 / 05
Choose a plan and place your order
Once inside the dashboard, open the plan list from the sidebar entry or the purchase button on the overview page. If you would rather read the full details and comparison of each tier first, take a look at the plans page and then come back to order — prices and data allowances are identical in both places.
Monthly subscriptions come in three tiers: ¥9.9 / month with 60GB, ¥18 / month with 250GB and ¥28 / month with 500GB. Data resets every month on your activation date rather than on the 1st of the calendar month — sign up on the 12th, for example, and it resets on the 12th from then on, so starting mid-month costs you nothing. If you want to move up to a higher tier later, the price difference is prorated against your remaining days, so what you have already paid is never wasted.
If you only need it occasionally and would rather not renew monthly, choose a data pack: ¥158 / 300GB, ¥358 / 1000GB and ¥658 / 3000GB. Use it until it runs out — it never expires. Data packs suit business trips, travel or one-off large transfers, and they are still there whenever you come back.
How to choose: for everyday research, email and the occasional video, the 60GB tier is usually enough. If you watch a lot of 1080p or higher video, or keep AI tools and remote desktop running for long stretches, start at 250GB. With several devices online at home plus 4K streaming, go straight to 500GB for peace of mind. If you are unsure, buy a smaller tier first and upgrade later — the difference is prorated, so you lose nothing either way.
Payment supports Alipay / WeChat / USDT. After ordering, the order appears in the dashboard's order list; once payment is complete the plan takes effect immediately and the overview page shows your remaining data and expiry date. This service has no device limit — the same account works on several devices at once, so you never buy a second copy for a second device. And there is a 30-day money-back guarantee after your first payment, so trying it out carries no risk.
If payment went through but the status has not changed, refresh the dashboard once; if it still has not updated, open a ticket with your order number — the details to include are listed at the end of this page.
STEP 03 / 05
Get your subscription link
Once your plan is active, go back to the dashboard overview and find the subscription section. It shows the personal subscription link generated for you, along with a set of one-click import buttons for the clients on each platform. The subscription link is the only credential the client uses to fetch the server list; it is created with your account and is just as important as your password.
The link looks roughly like this (placeholder example, not a real address):
https://example.com/sub?token=YOUR_TOKEN
There are two ways to import once you have the link. The first is to click the matching one-click import button in the dashboard: the client is launched and the configuration is written automatically, which suits anyone who would rather not do it by hand. The second is to copy the link and paste it manually into the subscription or profile page of a client you have already installed, or when you need to set up several devices separately. Both work the same way — pick whichever you find easier.
A subscription link is account credentials, so treat it exactly like a password: never post it in a group chat, never leave it visible in a screenshot, and never submit it to any third-party speed test or node conversion site. If you suspect the link has leaked, reset the subscription in the dashboard — the old link stops working immediately and you can copy a fresh one to carry on.
A subscription is not a one-off configuration. When servers are added or removed, one click on Update Subscription in the client pulls the latest list — no reinstall and no new order needed.
STEP 04 / 05
Import the client
Clients all come from the dashboard's download page: go to the download page. The download entry requires you to log in and have an active plan before it offers an installer, which keeps installers from being passed around freely. The import entry point for each platform is described below.
Windows client import
On the dashboard download page, choose the Windows version and install the package with the default options. On first launch the server list sits on the left of the window, the current server and connect button on the right, and the round button in the middle is the connection toggle.
To import your subscription: open Settings, go to the Subscription page, paste the link you copied earlier into the field, save and click update once. If you already used the one-click import in the dashboard, the client opens automatically with the configuration written and you can skip this step. After a successful update the left side lists every server, grouped by region.
When picking a server, Asian routes suit everyday browsing, office collaboration and AI tools, while European and North American routes serve streaming and local services in those regions. Before connecting, check the mode switch in the bottom-right corner: the default system proxy mode covers browsers and most applications and is enough for daily use; turn on TUN mode when you need every program — games, terminals, desktop clients — to go through the route, and note that the system may ask for administrator permission when you enable it.
macOS client import
Get the macOS version from the dashboard download page in the same way. On first launch the system may warn that the source is unknown; go to System Settings → Privacy & Security and choose Open Anyway, and it will not be blocked again.
The client lives in the menu bar — click the icon to expand the panel. Importing a subscription follows the same path as on Windows: Subscription → paste the link → save → update. Once the configuration is written you can switch servers and disconnect straight from the menu bar without opening the main window each time.
On macOS you generally do not need to set a system proxy by hand — the client takes over. If you also run another proxy tool, keep only one of them running, otherwise the two configurations can overwrite each other and the route may look connected while doing nothing.
Android client import
Get the Android package from the dashboard download page. During installation the system asks you to allow apps from this source — grant it as prompted, and you can switch the permission back off in Settings afterwards.
Open the client and go to the Subscription or Profile page, paste the subscription address, save, then return to the home screen and tap update once. When the server list appears, pick one and tap connect. On the first connection Android shows a connection request dialog that you must allow, otherwise no app will go through the route — this is a system-level authorisation and has nothing to do with the client itself.
If you only want some apps to use the route, turn on per-app proxy in Settings and tick the apps you want, leaving the rest on a direct local connection. A common approach is to tick only the browser and the apps that need cross-region access, so local payment and banking apps keep using your original network environment.
iOS client import
The iOS client comes from the App Store, and the dashboard download page provides the matching link. After installing, open the client — importing a subscription is again done on the Subscription page: paste the link, save, update. You can also tap one-click import in the dashboard, which launches the client directly with the configuration filled in.
On the first connection iOS shows a one-time Add VPN Configuration dialog; allow it and verify your device passcode. This is the system's normal check on a network configuration and appears only once. Once connected, a VPN badge appears in the status bar and stays there when you switch to other apps.
After a long period of inactivity the system may reclaim the background configuration, which shows up as the client displaying Not connected when you return. Just tap connect once to restore it — there is no need to import the subscription again.
STEP 05 / 05
Connect and verify
Pick a server and hit connect. The client showing Connected only means the local tunnel was established — it does not mean your traffic is actually going through the route. You have to verify this yourself, otherwise it is easy to fall for the illusion that you are connected when you are still on your local network.
- Confirm the exit location. Open a page that shows your current exit location and check that the country and city match the server you picked. If it still shows your local city, your traffic is not going through the route — disconnect and reconnect first.
- Confirm the target site opens. Use a site that normally will not load as your sample — if it opens, the route is working. Testing only the home page is not enough; open a subpage as well to make sure you are not seeing a cached result.
- Verify per-app routing. If per-app proxy is on, test a ticked app and an unticked one separately to confirm they do not affect each other: the ticked app goes through the route, the unticked one still uses your local network.
If any of the three steps fails, work through it in this order: disconnect and reconnect, then switch to another server in the same region. If switching servers fixes it, the problem was a single server — update the subscription in the client and try again. If it still fails, check each item in order on the troubleshooting page. For the full verification method, including DNS checks and the typical reasons a connection looks active but is not, see How to Check Your VPN Is Really Working.
Everyday tips: leave the client on automatic selection of low-latency servers, and connect a few minutes early to test a cross-border video call or livestream rather than discovering at the last moment that you need a different server. There is no device limit, so a laptop, phone and tablet can all stay signed in to the same account, and switching devices does not require logging out.
What to read next
This page covers only the follow-along path to getting up and running. For specific problems such as a connection that will not establish, a connection that works but pages will not load, slow speeds, evening peak congestion or a failed subscription update, go straight to the troubleshooting page and look up your symptom. Account, billing and refund questions are organised by category in the help centre.
When you need a human, submit a ticket from the dashboard: open a ticket. To get it resolved in one pass, include these three things — the client name and version, the name of the server that is failing, and the exact symptoms of connected but pages will not open (which site, what time, and whether it happens every time). With that information, the vast majority of issues are pinpointed in the first reply.